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Now In: Frequently Asked Questions
You can order online through this store or by phone, mail, or fax.  

Website: http://usagym.sportgraphics.biz/
By Phone: Call toll free at (800) 345-4719 option 1
By Mail: USA Gymnastics, P. O. Box 361147, Indianapolis, IN 46236-5323
By Fax: (317) 899-7496

When ordering by mail or fax, use the USA Gymnastics Technical Materials Store order form.

During checkout for online orders, you will be asked to enter your USA Gymnastics Member Number.  If you enter your valid number and click the Update Cart button, your discount will be applied.  If you are ordering via fax, mail or over the phone, be sure to include your member number in order to receive the discount.  If the member number is not given, the discount cannot be applied.

Current USA Gymnastics Professional, Junior Professional, and Instructor members receive a 5% discount on all orders through the Technical Materials store.

If you have just recently signed up for a USA Gymnastics membership and your member number is not working through the online checkout, you will need to place your order over the phone ((800) 345-4719 option 1) in order to receive your discount.

USA Gymnastics prefers Visa.
For online, phone, and fax orders, we accept Visa, Mastercard, American Express, or Discover.
For mail orders we will accept Visa, Mastercard, American Express, Discover, personal check, or money order.  Checks and money orders should be made payable to USA Gymnastics. Please do not send cash.

PURCHASE ORDERS:
Purchase orders from colleges, bookstores, universities, school districts, community centers, YMCA and YWCA only are accepted. Your purchase order must have a purchase order number, bill to and ship to address and phone number. All purchase orders are net 30 days. After 30 days of receipt your account is charged a 15% service fee. Due to the fact that our organization is not a publishing company, bookstore or similar business, all processed orders are non-refundable and each sale is final. All orders using a purchase order as form of payment must be faxed to us at (317) 899-7496 or mailed to:
USA Gymnastics
P. O. Box 361147
Indianapolis
IN 46236-5323


Indiana residents are required to add 7% sales tax to their orders.

Standard shipping on all orders is via Fed Ex Ground Service.  Shipping and handling charges must be added to all orders.  You will receive a confirmation of your order shortly after it is submitted.
For expedited service or to ship to an international address, please call (800) 345-4719 option 1 to place your order.  Shipping rates and estimated delivery dates will be given at that time.
Shipments cannot be made to a Post Office Box.  Please provide a street address.

For standard shipping, please allow three to five business days for delivery.

International orders cannot be accepted on the website.  Please call us at (800) 345-4719 option 1 to place an International Order.
Shipments cannot be made to a Post Office Box.  Please provide a street address.

30-DAY POLICY:If not completely satisfied with your purchase, we will gladly exchange or refund the purchase to you within 30 days of receipt.  If you are exchanging your purchase please enclose $5 for shipping of the new item.  
Please call (800) 345-4719 option 1 to report that your purchase is being returned.  Return the original item via insured, prepaid US Postal Service or Fed Ex Ground Service to:
USA Gymnastics
c/o Sport Graphics
3423 Park Davis Circle
Indianapolis, IN 46235
Collect return shipments will not be accepted. Shipping fees are not refundable.

Every effort is made to have all items in stock at all times. However, we may sometimes experience greater demand for an item than expected or encounter an unforeseen delay in shipping. Occasionally a typographical error may occur.  We apologize in advance for any problems you may experience.
If an item you have ordered is currently on backorder, an attempt will be made to notify you after the order is submitted.

All USA Gymnastics videos are designed to be used for educational purposes by gymnastics coaches, instructors and judges.  All videos are produced with commercial equipment by amateur videographers unless otherwise stated.

Contact Us
For questions about an order already placed or other concern you can call or email us.  Our office hours are 8:00 a.m. - 4:30 p.m. Monday through Friday EST.
Toll free: (800) 345-4719 option 1
Email: USAGym-orders@sportg.com

Call our toll free line at (800) 345-4719
choose "Option 1"
USA Gymnastics
P.O. Box 361147
Indianapolis, IN 46236-5323
Fax your order to
(317) 899-7496
*Please remember when mailing or faxing an order to use the order form available for download on this site. Be sure to include Name, Address (no P. O. Box please for Ship to), Telephone Number, Credit Card Number, Expiration Date and Signature, Merchandise Description including Item Number, Quantity and Price. Include Shipping and Handling and applicable Sales Tax. Orders shipping to PO Boxes, or outside the US must be ordered over the phone.